3. Boogl

Service
Design

When
Spring 2019

Duration
4 months

Tools
Xd, Protopie, After Effects, Keyshot, Illustrator, Photoshop, InDesign

Collaboration
Jooeun Kim, Seul Lee

Research Methods
In-depth interviews, Literature reviews, Expert interview

Overview

AI Service
that helps you control your anger !

Simply put, we wanted to find a way to multiply anger with 0 (which makes zero anger), as people nowadays struggle with anger. We came to the idea of using AI technology to solve this problem.

Problem

Anger needs to be taken care of.

People hide their anger in front of others. What people mistake here is that ‘anger’ is not something that you should just ignore. You need to take care of this feeling.

Many people have experienced
unwarranted anger.

An increasing number of people have experienced the intermittent explosive disorder. The most contributing factor is said to be a habit of suppressing anger, which thus leads to losing control over it on a certain point.

were diagnosed with the intermittent explosive disorder in 2017, increased by 34.3% compared to 2013
health insurance review & assessment service

was 20-30s who are more likely in the condition of hiding emotions for their career and social relationships.

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How can we make their life better?

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Turn anger into positive energy.

Anger is a natural human emotion, so it is important to regulate intense emotions naturally. You can let it flow in a healthy way.

In order to manage this, the first thing to do is to notice what is going on with your emotions. Also, it’s helpful to keep reflect on yourself. - Alexander L. Chapman and Kim L. Gratz

Service
Planning

Integrated Service made use out of multiple devices.

With AI technology, we planned to create a wearable device to track the user’s emotions and notice their status. Users can also pair the device with a mobile application.

After a few in-depth interviews, we found out that a ‘trustworthy’ is one of the most important values for a mental care service. So our team had gone through literature reviews and an expert interview with a therapist. Although with a professional background, we tried to offer a service that is witty so that the entry barrier to the service is low.

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Service Mechanism

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Service
Design

Can you hear the sound of boiling anger in your mind?

We found a motif of boiling water to describe potential anger that can overflow anytime. We named our service after the sound of boiling water to add little humor to our service.

Our service offers 3 types of devices closely linked together.

Smart Watch,
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measures the user’s biological signals to monitor one’s anger gauge and alarms when it notices abnormal changes. Tracked data is automatically sent to a mobile application for the anger report.

Mobile app,
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gathers and analyses tracked data. The report is linked to daily vocal diaries in which voice-to-text technology converts recordings to texts. The application also provides regular services that help manage anger on a regular basis.

Offline package,
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are mainly rewards and reports that are sent regularly to motivate users.
Rewards are consist of products that can help users cool their anger down and express the anger in a humorous way.

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Smart Watch

Hand grip

A hand grip is attached to a device so that you can use it right away when their anger gauge gets above the average. You can easily separate this hand grip from a watch by pressing a button.

Interactions

Emergency Notice

alarms you with red water when it senses abnormal changes

Measure

double tab to see your state

Flush

touch a screen clockwise to play anger songs

Flow

hold a screen for 3 seconds to start recording for your diary

Mobile Application

State

The home screen shows your state by color in the circle. The color gets red when your anger gauge increases. When you click on the bubble icon, it flushes your anger by playing the anger song.

Report

Tracked signals from a device and texts from a vocal diary are paired together as a report. You can check this report by scrolling the home screen down.

Bubble
^{Share platform}

Bubble offers two types of sharing platforms: anonymous counseling & anger song archives. You can share your problems with others who can give you feedback. You can also upload the anger song you created.